ConnectWise PSA

Pick your middleware

Rewst is purpose-built for MSPs and has a first-class ConnectWise Manage connector plus a generic HTTP action — it can import Chinron's OpenAPI spec directly to pre-build the request shapes. n8n or Make work the same way if you're already standardised on one of those.

The two flows to build

1. New contact/member in CW → create in Chinron.

   Trigger on "member created" or "contact created" in CW Manage (webhook or polling, depending on your Rewst/n8n plan). Map the CW company to a Chinron clientId — build this mapping once from GET /clients, then store it as a lookup table in your automation platform. POST the contact's name and email to /clients/{clientId}/users.

2. Offboarding ticket closed → deactivate in Chinron.

   Trigger on a termination ticket status change. Call GET /clients/{clientId}/users?email=… to resolve the departing employee's email to a user id, then POST .../deactivate.

Agreement billing (seat counts)

If you true-up CW agreement quantities against active user counts, GET /clients returns an active_users figure per client you can feed into a scheduled reconciliation flow. Full billing management (invoices, Stripe) isn't exposed via the public API — that stays behind the portal login.